Information We Collect From You
When you register and use the 14001 platform, we collect various categories of information to ensure our services run smoothly, securely, and in line with your needs. All data collection is transparent and purpose-specific.
Full name, email address, phone number, date of birth, username, and password set during registration. This information is required to create and verify your account identity.
Device type, operating system, browser version, IP address, and general location data. This information helps us detect suspicious activity and keep your account secure.
Details relating to MYR deposits and withdrawals, including payment methods used such as eWallets or bank transfers. Full card numbers are never stored in our system.
Login records, game history, bets placed, session times, and pages visited within the platform. This data is used to enhance user experience and detect fraud.
How Your Information Is Used
14001 collects your information solely for legitimate purposes related to providing our platform services. We do not sell, rent, or share your personal data with third parties for marketing without your consent.
Primary purposes for using your information include:
- Identity and account verification — ensuring only legitimate account owners can access the platform.
- Financial transaction processing — managing MYR deposits and withdrawals securely and accurately.
- Fraud prevention and security — detects unusual activity patterns and protects the integrity of the platform.
- Service improvement — analyses usage patterns to improve platform functionality and the user experience.
- Service communications — sends important notifications relating to your account, transactions, and policy updates.
- Legal compliance — meets legal and regulatory requirements applicable in Malaysia.
We only process your data for as long as it is needed for the purposes outlined above. Once data is no longer required, it will be deleted or anonymised in accordance with our procedures.
Use of Cookies and Tracking Technologies
14001 uses cookies and similar tracking technologies to enhance platform functionality and improve the user experience. Cookies are small text files stored on your device when you visit our platform.
We use several types of cookies:
- Essential cookies — required for core platform functions such as login and session security. These cookies cannot be disabled.
- Performance cookies — collecting anonymous data on how users interact with the platform to help improve it.
- Functional cookies — stores user preferences such as language and display settings for a more convenient experience.
You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect your experience on the 14001 platform.
Data Storage, Third-Party Sharing, and Security
All 14001 user personal data is stored on servers protected with industry-grade encryption. We use 256-bit SSL protocols to ensure all data transmitted between your device and our servers remains confidential and cannot be intercepted by unauthorised parties.
Third-party sharing applies only in the following limited circumstances:
- Payment service providers we use to process MYR transactions — bound by strict confidentiality agreements.
- Regulatory authorities or law enforcement when legally required under Malaysian law.
- Third-party technical service providers that help us operate the platform, subject to data protection agreements.
14001 never sells user personal data to any third party for advertising or marketing purposes. We also do not share personal data across international borders unless required by law or with the user's explicit consent.
Inactive account data will be retained for the period prescribed by legal requirements before being securely deleted from our systems.
Your Personal Data Rights and How to Contact Us
As a 14001 user, you have full rights over your personal data. We respect these rights and provide straightforward mechanisms for you to exercise them.
You may request a copy of all personal data we hold about you at any time.
If any of your information is inaccurate or outdated, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to any legal retention requirements.
To exercise any of the above rights, or if you have questions about this Privacy Policy, please contact our privacy team at [email protected]. We are committed to responding to all privacy-related requests within 30 business days.
14001 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any significant changes via the platform or their registered email. The update date at the top of this document will always reflect the current version in effect. For more information on how we handle your data, visit the FAQ us or review Terms & Conditions platform.
Your Data Is Safe With Us
We take every aspect of your privacy protection seriously. Register your 14001 account with confidence — your information is always in trusted hands.